Blog : Purpose

Want to Make Your Company the Best Place to Work? How to Engage Your Employees

Want to Make Your Company the Best Place to Work? How to Engage Your Employees

ic3 consulting – a firm that brings mindfulness and imagination, backed by brain science, to the workplace to improve employee engagement.

The ACE Model

awareness + alignment = insightful companies
communication + = innovative collaboration
(lead to lasting) employee engagement = intentional culture

The last article in the 6-part series, How to Make Your Company the Best Place to Work, speaks to engagement. What does a company look like if they have made it to this level?

Genuine engagement is the culmination of all that has been discussed. It is the result of clarity and transparency generating safety and trust within your company. It includes a thorough understanding of your own biases and taking the time to know your employees’ strengths. It is committed diligence to ensure that your employees and customers feel connected to your company’s mission and that teams are working together in a collaborative and innovative manner. It is asking if your stakeholders feel valued and heard.

Everyone wants to feel connected and purposeful. It is what numerous happiness studies reveal as primary. When employees feel satisfaction and connection to their work, their team, and your company, you have a happy and engaged company culture!

This is done intentionally, by design – not by chance. Engaged and loyal stakeholders create agile, nimble and resilient organizations. However, the ingredients of employee engagement need to be taught, modeled and practiced within a company. It requires, “harnessing the heart and empowering the minds” of your employees – at every level.

Engagement and an intentional culture that supports engagement are not static. Culture is dynamic and will grow and change with the company, and it is the responsibility of leadership to continually create the company culture you intend. It requires understanding the basic needs of humans, from the inside out, and building it into the fabric of your organization.

You, as the leader, have to decide, then define, and design. This is what is meant by an intentional and purpose-driven company culture.

Tools for genuine engagement to increase retention, productivity and reduce turnover:

  • It is a process. Learn the essential ingredients in our ACE video series – How to Become the Best Place to Work – delivered to your inbox in biz-size segments over the next two weeks.

This Week’s Action Steps:

  • So, after learning more about what is necessary to create a fully engaged workforce, how would you grade your company(A, A-, B, B-, C, C-, D, D-, F)?
  • What opportunities do you see to increase engagement?

 

Want to become one of the best places to work? Learn how in this video series delivered to your inbox. Each video is under 3 minutes. 

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ic3 consulting is a staff engagement consulting firm that brings mindfulness and imagination, backed by brain science to the workplace to improve employee engagement.  ic3 delivers improved employee satisfaction for their clients through customized corporate retreats, ongoing training, and executive coaching. ic3’s vision is to make the world a better place, one company at a time, through facilitating the creation of human-centered workplaces and business practices.

Want to Make Your Company the Best Place to Work? You Need Lasting Employees

Want to Make Your Company the Best Place to Work? You Need Lasting Employees

ic3 consulting – a firm that brings mindfulness and imagination, backed by brain science, to the workplace to improve employee engagement.

The consequence of the aforementioned steps (#1 -#4) in How to Make Your Company the Best Place to Work, is lasting employees.

The ACE Model

awareness + alignment = insightful companies
communication + creativity = innovative collaboration
(lead to lasting) employee engagement = intentional culture

Businesses are complex systems that have human beings at their core. People are the alpha and omega of business and are the true X-factor. By focusing as carefully on people as they do on products, systems, and org charts, organizations can humanize and create sustained success.

However, only 33% percent of leaders are extremely confident in their organization’s ability to motivate employees at an emotional level (Northhighland White Paper, 2018). The emotional commitment an employee has to your company equates to their level of engagement.

Engaged employees don’t just work for a paycheck, bonus or promotion; they believe in the company’s values and work toward its success.

Disengaged employees can cost your company a lot of money.

  • Decreased productivity
  • High turnover
  • Absenteeism
  • Fiscal costs of stressed-out workers (illness, etc.)
  • Poor customer service

You might not always notice that you have an “engagement” problem, but you will definitely notice the effects of disengaged employees.

Conversely, actively engaged employees are three times more productive (Rapid Learning Institute 2017). And, companies with a formal engagement strategy in place are 67% more likely to improve their revenue per full-time equivalent on a year-over-year basis (Aberdeen 2016). In today’s new economy, long-term market success is less about what you do, but who you are as a company: your mission, values, beliefs, culture, and your people. The companies that get this win.

Difficulty retaining good employees in this current competitive workforce? Quick Tips for reinforcing lasting employees in your workplace:

  • Learn how your employees feel rewarded and incorporate what you learn into a regular acknowledgment tradition (e.g. announcements in meetings).
  • Administer regular employee engagement surveys, either written or interview style, so you can get a pulse on your employees level of engagement.
  • Provide opportunities for employees to share both their personal and professional goals and brainstorm ways they can achieve those goals inside and outside of the office (e.g. professional development).

This Week’s Action Steps:

  • What is it about your employees that sets your company apart?
  • How are you going to share the knowledge of that differentiating factor with the world?

 

Want to become one of the best places to work? Learn how in this video series delivered to your inbox. Each video is under 3 minutes. 

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ic3 consulting is a staff engagement consulting firm that brings mindfulness and imagination, backed by brain science, to the workplace to improve employee engagement.  ic3 delivers improved employee satisfaction for their clients through customized corporate retreats, ongoing training, and executive coaching. ic3’s vision is to make the world a better place, one company at a time, through facilitating the creation of human-centered workplaces and business practices.

Want to make your company the best place to work? You Need to Align Your Workforce

Want to make your company the best place to work? You Need to Align Your Workforce

ic3 consulting – a firm that brings mindfulness and imagination, backed by brain science, to the workplace to improve employee engagement.

The ACE Model

awareness + alignment = insightful companies
communication + creativity = innovative collaboration
(lead to lasting) employee engagement = intentional culture

It is one thing to be aware; the next step is to be aligned – #3 in this 6-part series, How to Make Your Company the Best Place to Work.

Not only do you want your team to be aware of self and others and of the company culture, mission and values, you need them to be aligned.

When all of your employees and systems are working towards the same goal, mission, and values, your company, products, and services become an unstoppable force.

Conversely, picture cogs in a gear. What happens if one of those cogs is out of alignment? Friction builds, your machine slows downs and, eventually, stops. But now, imagine the power of a laser beam. A laser is created when light waves are coherent and “aligned” – generating high focus and impact.

A coherent, aligned and engaged workforce will save your company money by reducing turnover, absenteeism, and healthcare costs while improving customer services and increasing innovation. You will also be doing your part in creating happier, healthier employees, which has a ripple effect on their friends, family and the community at large!

Tips to create alignment in the workplace to tackle high turnover and burnout and increase productivity.

  • Offer an all-company retreat, where leaders and teams co-create the set of cultural values that drive your company.
  • Use those cultural values to hire. When hiring potential hires, make sure they are a good fit for what you and your company have established.

This Week’s Action Steps:

  • What is your personal North Star?
  • What is your company’s North Star?

 

Want to become one of the best places to work? Learn how in this video series delivered to your inbox. Each video is under 3 minutes. 

Sign Me Up

 

ic3 consulting is a staff engagement consulting firm that brings mindfulness and imagination, backed by brain science, to the workplace to improve employee engagement. ic3 delivers improved employee satisfaction for their clients through customized corporate retreats, ongoing training, and executive coaching. ic3’s vision is to make the world a better place, one company at a time, through facilitating the creation of human-centered workplaces and business practices.

The Gears of Creativity – The Creativity Cycle Explored

The Gears of Creativity – The Creativity Cycle Explored

In my previous article, Why the Creativity Cycle is Like an Outstanding Cup of Coffee, I discussed the necessary ingredients of the creative process, such as the importance of protected time, a culture that supports creativity, constraint within the creative process, and not taking the process too personally.

In this article, I’ll explore the cycle of creativity and its relationship to our current understanding of the brain. The importance of dissecting the creative process and organizing it into a guiding metaphor is manifold.

As anyone who has tried to bring a creative impulse from ideation to iteration can attest, there is a great risk of getting lost in the creative process. Understanding the cyclical nature of the process can offer perspective and clarity. It can also supply “gas” for the long haul, giving fledgling ideas the chance to come to fruition.

Different skill sets are needed in each stage. If you know where you are, you can seek assistance to close any gaps in your knowledge. You can also take the necessary measures to protect your time and resources in each phase of the process — even those in which it appears as if not much is happening.

There are a number of diagrams and stage theories that outline various steps within the creative cycle. For our purposes here, each step will be represented by a gear, in order to emphasize that the process is not a linear, but rather cyclical and interconnected. I’ll also describe each step in relation to the structure and division of the brain. (For more on this, see my previous article on imagination).

The brain can be divided in multiple ways. However, an important distinction to look at in terms of creativity is how the brain is divided horizontally.

There are two hemispheres: the left and the right. Though the hemispheres work in concert to create a unified sense of self and personality, each hemisphere attends to the world differently and, therefore, processes information in distinct ways. This provides us with great advantages, including the ability to understand a situation from many different perspectives, as each gear in the cycle of creativity allows for various vantage points. We’ll explore each of these gears in detail below.

Gear 1: Preparation

Preparation is a fundamental part of the creative cycle. Although it’s not the “sexiest” part of creativity, this is the stage in which you are doing your homework and setting the stage, defining the constraints and framework (link to the previous article), for your project. Here, you are elbow deep in research and working primarily from your left brain. The left hemisphere is the great “unpacker” of information; it breaks information down by sorting, categorizing and analyzing.

Gear 2: Incubation & Insight

While the left hemisphere specializes in language, logic, and facts — which are imperative during the preparation phase — the incubation and insight stage requires a letting go of linear and conscious thought processes. Insights, or “a-ha moments”, happen when we are not concentrating specifically on the project. In these moments the right hemisphere is activated, and you need to allow time and space for your ideas to percolate. This is how you allow the web of interconnected ideas — however incongruent they might seem — to surface as a cohesive insight.

You might be asking yourself, “How do I stop consciously thinking and allow this process to develop when I have a deadline to meet?” It’s a common question. For those who consider themselves creatives, this might be a no-(left)brainer (pun intended). However, for those who are used to thinking in a strictly analytical fashion, it will feel very, very different.

The right hemisphere doesn’t use everyday language (which is housed in the left hemisphere) to communicate. It usually communicates without words; for example, you’ll get a gut feeling, or an image or diagram will pop into your head seemingly out of nowhere. So we have to learn to listen in different ways. A few ways to begin to listen differently include:

  • Find ways to transcend language, such as with the use of imagery
  • Creativity (crafting, cooking, gardening, etc.)
  • Spending time in nature
  • Stepping back to see the whole picture (what I call “zooming out”)
  • Being embodied (practicing yoga, dancing, etc.)
  • Listening to music
  • Welcoming opposites. The tension of opposites is part of the creative process and can produce results that are greater than the original parts. (Brain science tidbit: The right hemisphere has the ability to hold dichotomy. It does not categorize things as opposites, but rather sees them as connected and in relation to one another.)

These are just a few ways you can practice tuning into your brain’s right hemisphere. As you learn to listen differently, keep in mind that bringing this information into our daily lives does take a certain amount of trust.

Gear 3: Evaluation

Here you have a chance to turn your idea back over to the left brain and sort out the logistics. Now is when you ask yourself if your project is worth taking all the way to iteration?

David Kelley, founder of the Stanford d.school, and his brother, Tom Kelley, are New York Times bestselling authors of the book Creative Confidence: Unleashing the Creative Potential Within Us All (Crown Business, 2013). They have a set of guiding principles that can aid in this evaluation: FIRST, with genuine curiosity, ask “What is desirable (human)?”  THEN, ask, “What is viable (business) and feasible (technology)?”

Gear 4: Integration, Imagination & Iteration

Imagination is based on the creative power of opposition, and is a result of the synthesis between the right and left hemispheres. Imagination, insight, and creativity all require this integration of the left and right hemispheres.

This stage requires you to get your hands dirty and do it! It is where head and heart, brain and body, and conscious and unconscious come together to manifest your masterpiece — or complete failure!

Remember that failure is an inevitable part of the creative process. It doesn’t mean your idea or product is necessarily bad. It just means you have the opportunity to go through the creativity cycle again, with your newfound knowledge, so you can make it even better.

It is also important to remember — especially in this part of the cycle — that fear in its many manifestations will arise. It presents itself in every stage, but as you prepare to actually create, it can become even more pronounced. Fear lets you know you are on the edge of your comfort zone, and you are about to grow. This is a good thing. So don’t run away from your fear; run towards it. (Stay tuned for my next article, which outlines how you can embrace fear through mindfulness techniques).

Gear 5: Upleveling

Gear 5 connects back to Gear 1. The left hemisphere, dissecting information in a highly focused and narrow way, offers many contributions, including breaking down tasks and learning complex sequences. However, it is essential to return this information to the right hemisphere, where it can again be viewed within the context of the whole. This is where perspective comes from, as well as the ability to attend to new information in our environments. In this phase, we start the creativity cycle anew, but upleveled: armed with our newfound learning, product, and understanding.

It is my sincere hope that this, admittedly, very left-brain dissection of the creative process will help you manifest your next creative idea. It just might be an idea that can help change the world for the better.

 

creativity and business

Dayna Wood, EdS, REAT

As an employee engagement consultant and professional psychotherapist and coach, Dayna combines out-of- the-box thinking with solid scientific research, so her clients get the best of both worlds.

Dayna is the co-founder of ic3 consulting. ic3 consulting helps business leaders re-engage, re-align and re-ignite their workforce to create highly empowered teams that communicate effectively, collaborate freely and work to realize their company’s vision. Want to become one of the best places to work? Learn how in this video series delivered to your inbox. Each video is under 3 minutes. 

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Why the Creativity Cycle is Like an Outstanding Cup of Coffee

Why the Creativity Cycle is Like an Outstanding Cup of Coffee

If you’re like most people, your standard cup of “morning joe” is okay. It serves a function by helping you go from barely functional to getting you through your routine each morning.

However, the standard cup of coffee is very different from a fantastic cup of coffee that’s so good, it makes you stop and savor each sip. So, what separates an okay cup of coffee from a superb one?

It begins with intention — the desire to make a great cup of coffee. Allowing yourself enough protected time to go through the process is important, too, as is your knowledge and understanding of the steps involved. This knowledge can include far-ranging topics such as the quality of the beans and how to store them properly, roasting types and preferences, timing of grinding, filtering techniques, water quality, and temperature and equipment standards. This is a far cry from scooping some coffee grinds into a machine, pouring in water, and turning the button from black to red. And, so is the result.

Similarly, there is a large divide between producing an adequate product or service and creating something that awes, inspires, disrupts — or all of the above. Like making a remarkable cup of coffee, you need to know each specific ingredient and step required to make a great product or service.

There are distinct stages in the creative process, which we will dive into in our next article in this series. First, let’s examine the concept of creativity itself.

Creativity is a word that has an almost magical connotation because it’s often assumed that it’s an attribute of only a select and chosen few. Many people believe that you have to be an amazing visual artist to be creative. Some also believe that creativity cannot truly be defined, because of its utter uniqueness. But the good news is, all humans are creative. Our earliest ancestors had to be creative in order to survive, and it’s still hardwired into our brains.

So, the question isn’t “How creative are you?”, but rather “How are you creative?”

Perhaps surprisingly, one of the key ingredients of creativity is constraint. Creativity functions best when it is understood and practiced within a framework, and it blossoms within defined boundaries.

For instance, when making a cup of coffee, the equipment, steps, ingredients, and processes are pretty well-defined. Within that structure, it is possible to create something anew, as well as to question what had been previously assumed as “obligatory”. A great example of this approach is the recent popularity of nitro cold brew coffee. All that said, you still need coffee, liquid and and equipment, and you’re still working within the structure of “coffee making”.

Furthermore, there is a risk of getting lost in the creative process once you are in it. Think of how many brilliant ideas never made it beyond the brainstorming phase. Not because it wasn’t a great idea, or because funding wasn’t available, or because of functionality questions; but rather, because the person who generated the idea became too bogged down in the details — or in their personal “stuff”, which will inevitably surface. So structure not only provides perspective and clarity, it protects fledgling ideas and supplies energy for the long haul.

Different skill sets are needed at each stage of the creative process, and it’s wise to plan for this. If you know where you are at any given stage, you can seek assistance to close any gaps in knowledge that might arise, and then continue with the process, rather than giving up or going back to the drawing board. This is how you turn your idea into an original new product, service, or methodology that can set you apart from your competitors.

Another critical ingredient in the creative process is fostering a culture in which it’s supported — in all of its stages. Feelings of fear, loathing, and failure are inevitable parts of the process and can arise anew in each stage. If you want to create a work environment that encourages creativity, it’s a good idea to ask yourself whether or not your current culture welcomes these challenging feelings as signs of growth and the arrival of something new. If they are considered taboo, you will need to plan on how to address them when they come up.

One of the most challenging aspects of creativity is the temptation to take feedback personally. Creativity feels extremely intimate, like shining a bright light on our most soft and vulnerable parts, so we can be very sensitive when it comes to hearing comments and criticism from our peers. It can take a tremendous amount of self-awareness to manage the emotions that can come up. In general, it’s a good idea not to take yourself too seriously, and to do your best to keep a sense of humor throughout the process. Training your team or staff on how to provide feedback in a compassionate and constructive way is also very helpful.

To recap, some of the necessary ingredients of the creative process might seem antithetical at first, such as:

  • Protection (for instance, of time and culture)

  • Universality (We are all born creative!)

  • Constraint (Including understanding the various stages of the creative process. Stay tuned for our next article)

  • Fear (and a whole gamut of “negative” feelings)

  • Not taking it personally (What can be born from the creative process has the potential to be life-altering, but if you start taking yourself too seriously, the creativity is already doomed)

You might not always choose to journey through the creative process — just like you might not always choose to make that outstanding cup of coffee. However, once you taste and experience the difference, you will truly understand how it is hard to go back to just “okay”.

Stay tuned for part two of this series, in which we’ll we describe the cycle of creativity and its relationship to our current understanding of the brain.

 

IMG_7126 Small

Dayna Wood, EdS, REAT

As an employee engagement consultant and professional psychotherapist and coach, Dayna combines out-of- the-box thinking with solid scientific research, so her clients get the best of both worlds.

Dayna is the co-founder of ic3 consulting. ic3 consulting helps business leaders re-engage, re-align and re-ignite their workforce to create highly empowered teams that communicate effectively, collaborate freely and work to realize their company’s vision. Want to become one of the best places to work? Learn how in this video series delivered to your inbox. Each video is under 3 minutes. 

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